Privacy Policy

Last updated: March 18, 2026.

1. Introduction

AQ Accounting (hereinafter referred to as "we", "us", or "our"), based in Podgorica, Montenegro, is committed to protecting the privacy of your personal data. This Privacy Policy explains what data we collect through our website aq-accounting.com, how we use it, with whom we share it, and what rights you have regarding your data in accordance with the General Data Protection Regulation (GDPR) and Montenegro's Law on Personal Data Protection.

By using this website, you accept the practices described in this Privacy Policy.

2. What Data We Collect

We may collect the following categories of personal data:

• Data you provide directly — name, email address, phone number, company information, and the content of messages you send through our contact form.
• Automatically collected data — IP address, browser type, operating system, pages visited, date and time of visit, and similar technical data collected through cookies and similar technologies.

3. How We Use Your Data

We use your data for the following purposes:

• Responding to your inquiries and requests submitted through the contact form
• Providing accounting and consulting services
• Improving the functionality and content of our website
• Website traffic analytics
• Fulfilling legal obligations

4. Legal Basis for Data Processing (GDPR)

We process your personal data on the basis of the following legal grounds:

• Consent (Article 6(1)(a) GDPR) — When you voluntarily fill out the contact form or accept cookies, you give your consent for the processing of your data for the stated purposes.
• Performance of a contract (Article 6(1)(b) GDPR) — When processing is necessary to provide services you have requested.
• Legitimate interest (Article 6(1)(f) GDPR) — To improve our website and services, provided that your rights do not outweigh our interests.
• Legal obligation (Article 6(1)(c) GDPR) — When we are legally required to process or retain certain data.

5. Cookies

Our website may use cookies — small text files stored on your device. We use:

• Essential cookies — required for the basic functioning of the website.
• Analytics cookies — help us understand how visitors use the website (e.g., Google Analytics or similar tools).

You can manage cookies through your browser settings. Disabling cookies may affect the functionality of the website.

6. Sharing Data with Third Parties

We do not sell, rent, or trade your personal data. We may share your data only with:

• Service providers who assist us in operating the website (hosting, email, analytics) — under contractual data protection obligations
• Competent authorities when required by law

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by legal obligations. Data from the contact form is retained for a maximum of 2 years from the last contact, unless a legal obligation requires longer retention.

8. Your Rights

In accordance with the GDPR and Montenegro's Law on Personal Data Protection, you have the following rights:

• Right of access — you have the right to request a copy of your personal data that we process.
• Right to rectification — you have the right to request the correction of inaccurate or incomplete data.
• Right to erasure — you have the right to request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Right to data portability — you have the right to request the transfer of your data in a structured, commonly used, and machine-readable format.
• Right to restriction of processing — you have the right to request the restriction of processing of your data in certain circumstances.
• Right to object — you have the right to object to the processing of your data based on legitimate interest.
• Right to withdraw consent — if you have given consent for processing, you have the right to withdraw it at any time, without affecting the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the above rights, contact us at info@aqaccounting.me. We will respond to your request within 30 days.

You also have the right to file a complaint with the competent supervisory authority for data protection in Montenegro — the Agency for Personal Data Protection and Free Access to Information.

9. Data Security

We implement appropriate technical and organizational security measures to ensure that your personal data is processed securely and protected against unauthorized access, loss, destruction, or alteration.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with an updated date. We recommend that you periodically review this page.

11. Contact

For any questions regarding the protection of your personal data or this Privacy Policy, contact us:

• AQ Accounting
• Podgorica, Montenegro
• Email: info@aqaccounting.me
• Phone: +382 20 231 271